Summary of Reddit Comments on Teleperformance

Overall Consensus on Teleperformance

• Avoid working at Teleperformance. Users highlighted issues with management, work conditions, and company values.
• Management issues: Reports of toxic management, politics, favoritism, and poor treatment of employees.
• Low pay: Complaints about low salaries compared to the workload and industry standards.
• Training and support: Lack of proper Training and support for new employees.
• Unreliable HR: Instances where HR did not respond promptly or adequately to employee concerns.
• Company ethics: Allegations of treating employees poorly, not caring about their well-being, and focusing solely on profits.

Specific Experiences at Teleperformance

• Recruitment Process: Comments mentioned long and confusing recruitment processes, delays in job offers, and issues with online assessments.
• Work Environment: Reports of negative work culture, strict rules, and lack of privacy in shared apartments for employees.
• Client Accounts: Varying experiences based on the client account, with some being more stressful or better managed than others.
• Compensation and Benefits: Concerns about final pay discrepancies, missing backpay, and issues with benefits and incentives.

Comparison with Other Companies

• Competitors: Concentrix was mentioned as a better alternative to Teleperformance, offering better working conditions and accounts.
• Industry Challenges: Issues were highlighted with the call center industry in general, including low wages, high turnover, and challenging work environments.

Recommendations for Newcomers

• First BPO Experience: Some users suggested Teleperformance as a good starting point for newcomers in the industry.
• Job Search: Advise to explore other companies for better opportunities and work culture.

Location-Specific Experiences

• Global Variation: Experiences varied based on location, with mentions of specific sites in Portugal and the Philippines.

Overall, the majority of comments painted a negative picture of Teleperformance, citing poor management, low pay, and a challenging work environment. Users recommended considering other options for better career growth and work-life balance.