Summarized Reddit Comments on Genpact Philippines BPO Experience

Genpact Philippines BPO Experience Overview:

• Genpact is a BPO company with various concerns ranging from unfair labor practices, sexual harassment, toxic management, and non-payment of wages.
• One user shared a negative experience with Genpact: "Pinapacheck ko kahit walang advance payment na natanggap. Di rin sila takot sa DOLE, ending nung meeting na with dole di ko nalang sinipot kahit kailangan ko ng cleared COE."

Foundever:

• Offers online application process with upskilling opportunities.
• Provides a substantial offer even without BPO experience.
• Offers larger packages for those with experience.
• Training process includes Core Skills Training, Product Specific Training, and Nesting.

Clearsource BPO:

• Recommended by a user for those job hunting.

Diversify:

• Known for a lengthy application process.

Trinity Workforce:

• Mentioned for a slow follow-up process after the initial interview.

Keyword Studios:

• Shared experiences of being ghosted post-interview and lack of communication regarding job offers.

Other BPO Companies:

• Comments recommended Call Center Planet for job opportunities.
• Infosys was mentioned for ghosting applicants.
• Mention of TDCX with questions about initial interviews.
• Teleperformance was also noted for offering WFH positions.

Job Application and Interview Tips:

• Provided advice on how to prepare for job interviews and apply effectively.
  • Research job descriptions, company backgrounds, and dress professionally.
  • Highlight relevant experiences and be confident but not overbearing.
  • Communicate clearly and effectively, ask questions, and be humble and willing to learn.
  • Conclude interviews with a firm handshake and thank the interviewer.

General Job Opportunities for Beginners:

• Suggested job options for 18-year-olds with no experience including BPO, ESL teaching, courier services, and sales-related roles.
• Explored freelancing opportunities and tutoring as viable options for inexperienced individuals.

Legal Advice:

• Encouraged seeking advice from the NLRC or a lawyer for employment-related issues.
• E-Sena was recommended as a platform to submit grievances.

Additional Tips and Recommendations:

• Users advised researching job opportunities on platforms like JobStreet and Indeed.
• Mention of ACN, Alorica, Telus, Concentrix, EXL MOA, and WNS for potential job openings.
• Job interview tips and recommendations for facilitating a successful interview experience.

By considering these insights, individuals can navigate the landscape of BPO job opportunities, prepare for interviews, and explore various avenues for career growth in the Philippines.